Frequently Asked Questions
Everything you need to know about your CAIRO experience.
What is CAIRO's standard shipping policy?
We offer standard shipping globally, with delivery typically taking 3-7 business days. Orders over $150 qualify for free express shipping.
How can I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be in their original condition with all tags attached. Please use our online portal to initiate a return label.
What materials are used in CAIRO garments?
We prioritize high-quality, sustainable fabrics including organic cotton, premium linen, and recycled polyester to ensure both comfort and durability.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How do I track my order status?
Once your order is dispatched, you will receive an email confirmation with a tracking number and a link to monitor your package in real-time.
Are your sizes true to standard measurements?
Our pieces are designed with a contemporary fit. We recommend checking our detailed Size Guide on each product page to find your perfect match.